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Differentiation and market insight continues to drive long-term performance.
We remain focused on income, customers and the future.

Our market (PDF 744Kb)

Understanding now and next

Our business model (PDF 170Kb)

Ensuring our long-term success

Doing the Right Thing (PDF 420Kb)

We have a responsibility to Do the Right Thing by all our stakeholders

Our strategy (PDF 367Kb)

Our strategic priorities drive Portfolio and Platform value

Principal risks and uncertainties (PDF 496Kb)

Risk management has helped us maximise our advantage in 2018/19

Business review (PDF 908Kb)

How we performed in 2018/19