Our proprietary, in-house marketing and operating platform enables us to manage a huge volume of customer activity in-house, from enquiries and viewings through to lettings, facilities management, billing and renewals.

We have strong relationships with our customers, and ongoing interaction, as well as our regular surveys, provides real-time market intelligence. This data and insight drives decision-making across the business and ensures our product is constantly adapted in line with customer needs.

The platform is scalable and means we can significantly grow our portfolio without incurring significant operating cost growth.

This platform is a major competitive strength, built over many years with significant historic data and insight on London’s SME market. Dealing with considerable levels of customer activity requires a particular culture and in-house expertise and is part of what makes Workspace unique.