Glossary of business terminology - romain-vignes-53940-unsplash-banner

Glossary of business terminology

Glossary of business terminology

The world of business has a language of its own, and if you’re new to it, you may hear a lot of words and phrases that sound confusing. Over time you’ll find you’ll become completely comfortable with this business vocabulary, but in the meantime, maybe we can help.. Our glossary of business terminology will explain some of the meanings of the most commonly used business phrases and business definitions – so talking to your accountant should be a bit easier in the future.

ACCOUNTING PERIOD

The time over which financial statements and accounts are prepared, usually measured over  months, quarters or years. 

ACCOUNTS

Every business is obligated by law to produce an annual set of accounts. In the case of those listed on the stock exchange (PLCs), they must also publish half-year results. 

ACCOUNTS PAYABLE

Sums of money owed by your company. 

ACCOUNTS RECEIVABLE

Money owed to your company. 

ACQUISITION 

The purchase of one company or resources by another. 

ACTUARY 

A person employed by pension providers and insurance companies  to calculate accident rates, life expectancy and relevant payouts. 

ADMINISTRATION 

Businesses that can no longer service their debts are put into company administration, with the appointment of a licensed insolvency practitioner to either restructure or liquidate the business.  

AFFILIATE MARKETING 

A retailer or service provider advertising its goods or services via a third party in return for a commission on any sales. 

ANNUAL EQUIVALENT RATE (AER)

The percentage of interest you’ll receive each year on savings and investments.

ANNUAL PERCENTAGE RATE (APR) 

The total annual cost to borrow a sum of money, including any additional fees and charges. 

ANNUITY

A contract between an individual and an insurance company in which the purchaser agrees to pay a lump sum or payments over a period of time in return for a regular future income from the insurance company.

ARBITRAGE

The process by which a person or business takes advantage of price differences in securities, currencies or commodities to make money.  

ASSETS

Property owned by a business that has value or a future benefit.

AUDIT

An official inspection of a company’s, or individual’s, accounts. 

B2B

Business to business.

B2C

Business to consumer.

BALANCE SHEET

A ‘snapshot’ of a company’s assets, liabilities and capital at a particular point in time.

BASE RATE

Set each month by the Bank of England, this is the country’s base rate of interest. This influences financial products and services when they set their own cost of borrowing.

BENCHMARKING

Checking your company’s standards by comparing them with certain criteria, e.g. the activities of a competitor. 

BID-OFFER SPREAD 

The buying (offer) and selling (bid) price of shares, bonds or currency. The ‘spread’ is the difference between those two prices. 

BLACK SWAN 

Financial events that are difficult to predict. So called because before people ventured to Australia, all swans were assumed to be white. No one had seen a black swan until then. 

BLUE CHIP 

A large company considered safe or prestigious. A term originating from poker, where the highest-value chips are blue.  

BOND

An agreement made when money is borrowed from an investor at a set rate of interest. It is repaid over a set period of time. Bonds are rated from the safest (AAA) to the riskiest (D), also known as 'junk bonds'.

BOOTSTRAPPING

(1) Building a start-up company with very little money, often relying on personal savings and pushing for the lowest possible operating costs, while implementing cost-saving systems such as fast inventory turnaround.

(2) Making a forecast beyond a certain period by using the forecasted data for that period.

BREAK-EVEN POINT 

The point in time when you will have paid back all your debts, or when revenues exactly match expenses. 

BRIDGING LOAN 

A short term loan that allows the borrower to ‘bridge the gap’ to purchase an item, often a property, while they are waiting to free up funds from a sale. 

BUSINESS ANGEL 

Also known as an angel investor. An individual who provides capital for a business start-up in return for a stake in the company. 

BUSINESS CYCLE 

The tendency for economies to experience peaks and troughs that follows a cyclical pattern – known colloquially as ‘boom and bust’. Governments are tasked with smoothing the peaks and troughs and limiting the effect of these cycles on consumers and businesses. 

CAPITAL

Money invested into a company or project by its owners.

CAPITAL EXPENDITURE (CAPEX) 

Money spent by a company either to buy fixed assets or to add to the value of existing fixed assets with a useful life that extends beyond the taxable year. With regard to tax, capital expenditure cannot be deducted in the year the money is paid. Compare with operating expenditure (OPEX), which refers to ongoing costs to run a product, service or system. 

CASH FLOW 

The movement of cash into and out of a business

COLLATERAL

Something lenders can use to give security against a loan. Often this is a major asset such as a house.

COMMODITY

Any item which can be freely bought and sold. Examples include gold, food products and coffee beans.

COPYRIGHT

The exclusive legal right, owned by the individual or group who created a work, or by an individual or group assigned by the originator, to use certain material and to allow others the right to use the material. 

CORPORATE SOCIAL RESPONSIBILITY 

Corporate social responsibility (CSR) is a form of self-regulation, where companies integrate social, environmental and ethical policies into their overall business strategy. Companies embracing CSR should take responsibility for their actions and take a proactive approach to having a minimal negative impact on the world. 

CREDITOR 

A person or firm that has lent your business money or to whom you owe money. 

CRITICAL SUCCESS FACTOR 

An element that must occur in order for a business to achieve its ultimate goal. 

DEBTOR 

A person or firm that owes money to you or your business. 

DEPRECIATION 

The reduction in the value of assets over time, usually due to wear and tear. 

DIVERSIFICATION 

When new products, services, customers or markets are added to a company’s portfolio. Diversification usually occurs as a risk reduction strategy. 

DIVIDEND 

Money paid regularly by a company to its shareholders. 

ECONOMIC GROWTH 

This is the term used to describe an increase in the amount of goods and services produced in an economy over a period of time . 

ECONOMIES OF SCALE 

The cost advantages obtained by a business when buying an item in bulk. The price of an item usually decreases as the amount of units bought increases. 

ENTERPRISE VALUE 

The market value of a business, calculated by market capitalisation times current share price, minus cash, plus debt. 

EQUITY 

The difference between the company’s assets and liabilities.  

ETHICAL INVESTMENT 

Investments made in companies that are specifically chosen for their environmental or moral credentials. Defence contractors, or companies known to use contentious labour practices, will generally be avoided by ethical investors. 

ETHICAL TRADE 

Often used as an umbrella term for any business practices that promote socially and/or environmentally responsible trading. 

EXIT STRATEGY 

A plan to enable you to leave your business  whilst recouping capital invested and minimising losses. 

EXPORT 

Selling your goods or services overseas. 

FAIRTRADE 

An organised movement enabling producers in developing countries to receive a fair price for the items they produce. Fairtrade certification is now commonplace in many sectors, particularly food, with several large brands now stating that their products are ‘certified Fairtrade’ on their packaging. 

FINANCIAL MANAGEMENT 

Planning, analysing, monitoring, organising, reviewing and controlling an organisation’s monetary resources. Responsibility for financial management often falls to the finance director, and by extension the financial department. 

FISCAL YEAR 

Also known as a financial year, the fiscal year is a set period used to calculate financial statements. The period used differs between countries and between businesses, although in the UK the year between 6th April and 5th April is most often used for personal taxation. The ‘official’ period for corporation tax runs from 1st April to 31st March, however companies can adopt any yearly period for corporation tax. 

FIXED COST 

Any cost that remains the same in the short-term, despite changes in volume. Fixed costs usually include, for example, rent, interest and salaries. 

FTSE 100 INDEX 

An index of of the 100 most highly capitalised blue-chip companies on the London Stock Exchange. 

FUTURES 

These are financial contracts that secure a predetermined future date and price for an asset. The assets used in futures contracts include commodities, stocks, and bonds. 

GOLDEN HELLO 

An attractive package (typically a bonus, or stock options) that are offered to a senior employee as an incentive to join the company. 

GOLDEN SHARE 

A golden share in a company is able to outvote all other shares in a specified circumstance. 

GREY KNIGHT 

During a business takeover, this is a bidder who has no clearly stated intentions. 

GROSS 

The total amount of money earned in a period of time before deductions such as taxes. 

GROSS DOMESTIC PRODUCT (GDP) 

GDP is the sum of all goods and services produced in the country’s economy. If it is up compared to the previous three months, the economy is growing. If GDP is down, the economy is contracting. 

GROSS NATIONAL PRODUCT (GNP) 

Another way to measure the economy, but also the welfare of British citizens. This is GDP plus the profits, interest and dividends received from British residents abroad and minus those profits, interest and dividends paid from the UK to overseas residents. 

HALF-YEAR 

A term used to describe six months into the financial year, when British listed companies must produce profit figures. 

HEDGE FUNDS 

An investment fund that uses a wide range of strategies, often risky, to earn above average returns for its members. This alternative type of investment is managed more actively than others and is only open to professional investors and institutions.  

HORIZONTAL MERGER 

When two companies within the same industry and at the same stage in production merge together. 

HOSTILE TAKEOVER 

A takeover bid of a company that is deemed unacceptable or has unwelcome terms as deemed by the company’s board. 

HYPERINFLATION 

Rapid, or out of control inflation. It usually only occurs during wars or during severe political instability. 

IMPORT 

Buying goods or services from overseas and bringing them into the country. 

INCOME STATEMENT 

Determines the net income/profit of a business. An annual summary of both income and expenses. 

INDUSTRIAL OUTPUT 

An indicator of future economic growth as it is a measure of the manufacturing output of an economy. 

INFLATION 

A general increase of the price of goods and services within an economy 

INSIDER TRADING 

The trading of shares based on confidential information that is not in the public domain. It was made illegal in the UK in 1980. 

INSOLVENCY 

When a company becomes unable to pay off its creditors, or its liabilities exceed its assets. 

INSTITUTIONAL INVESTOR 

A company or organisation that acts on behalf of private investors and invests via pension and life insurance funds. 

INTELLECTUAL PROPERTY 

Any works or inventions that are original creative designs. The individual or company responsible for the designs will be entitled to apply for a copyright or trademark on the designs. 

INTERIM PROFIT STATEMENT 

An update to  shareholders on a company’s unaudited profits for the first half of the financial year. 

INVESTMENT TRUST 

A company on the stock exchange that only invests in other companies. 

INVOICE FACTORING 

Invoice factoring involves a business selling its invoices on to a third party, who will then add their own fee to the charges and seek the money from the debtor. 

KEY PERFORMANCE INDICATOR 

A key performance indicator (KPI) is a measure of performance to assess the success of a company or a certain activity the company is taking part in. 

LEVERAGED BUYOUT 

When a company is acquired using borrowed funds. The debt is usually repaid by money made by the acquired company. 

LIBOR RATE 

Libor stands for the London interbank offered rate and provides the average interest rate at which major global banks borrow from one another. It is based on five currencies: 

  • US Dollar 
  • Euro 
  • British Pound 
  • Japanese Yen 
  • Swiss Franc 

Libor is also the basis for consumer loans in countries worldwide. It impacts both consumers and financial institutions. 

LIQUID ASSET 

Any asset which can be easily converted into cash. 

LIQUIDITY 

The ease with which a company’s assets can be converted into cash. 

MACROECONOMICS 

A part of economics that seeks to simplify and show the progress of whole economies rather than focus on individuals or groups (see microeconomics). 

MANAGED FUND 

There are two ways in which a fund can be controlled: 

  • Actively. A fund manager buys and sells to maximise gains and minimise losses. 
  • Passively. A computer programme tracks the performance of a market. 

MARGIN 

A profit margin is how much money a company has made. For example, a gross profit of £1m on sales of £10m is a 10 per cent profit margin. Companies can compare profit margins with others to see how they are doing. 

MARKET SEGMENTATION 

A market segment is a division of a market with similar characteristics (e.g. age, gender, religion) that cause them to demand similar products and/or services. For example, in an area with a large Jewish community, kosher foods are likely to be in greater demand. 

MARKET SHARE 

The percentage or portion of the overall market controlled by one company. 

MARKETING MIX 

The combination of marketing elements used by a company to encourage consumers to purchase its product or service. Also known as the seven Ps: product, price, promotion, place, people, process, physical evidence. 

MERGER 

When two or more companies are combined into one. 

MICROECONOMICS 

This is a part of economics that concentrates on the actions of individuals and groups, rather than of whole economies (see macroeconomics). 

NATIONAL INSURANCE 

A form of tax which everyone currently employed must pay in order to qualify for benefits, including the state pension. 

NEGATIVE EQUITY 

When the value of an asset you have already bought becomes worth less than the price you initially paid. 

NET 

The amount of profit remaining after deductions such as tax have been made. 

NET ASSET VALUE 

A way of measuring investment trusts. Take the total number of its assets minus its liabilities. 

NIESR 

National Institute of Economic and Social Research. 

NOMINAL INTEREST RATE 

An interest rate that isn’t adjusted for inflation. 

NOMINAL VALUES 

These values do not take inflation into account. 

NON-EXECUTIVE DIRECTOR 

A director who helps the company and offers an independent view on strategies and performance but is not actively involved in the day-to-day running. 

OFFSHORE ACCOUNT 

Funds which are managed outside of the UK. 

OLIGOPOLY 

A market where only a few firms control the percentage of total sales. 

OPERATING EXPENDITURE (OPEX) 

Ongoing costs for running a business, service or system that includes day-to-day expenditure such as sales and administration. Compare with capital expenditure, which is money spent on fixed assets or extensions to already-owned fixed assets. A photocopier, for example, would involve capital expenditure whereas toner and paper for the photocopier would be operating expenditure. 

OPERATING PROFIT/LOSS 

The profit or loss a company makes. These figures reflect how the business is performing. 

ORDINARY SHARE 

Also known as common shares, this is one unit of a businesses share capital. 

OVERHEADS 

Costs that do not vary regardless of the level of production and are not usually directly involved with the cost of production, such as rent. 

PATENT 

An official legal document confirming that an individual or company has the sole right to make, use or sell a particular invention. 

PAYE 

Pay as you earn. A method of collecting income tax on behalf of the Government by taking it directly from your employees’ weekly/monthly pay. 

PHILANTHROPY 

Making donations to charities in order to improve human wellbeing. 

PRESENT VALUE 

Comparison of the money available to the company in the future with the value of money it currently holds, e.g. due to interest. 

PRIVATE LIMITED COMPANY 

A type of legal company structure that, among other features, limits the personal liability of the company owners so that they can’t be made bankrupt by company debts. 

PRIVATISATION 

The process of moving state-owned assets into the private sector. 

PRODUCER PRICE INDEX 

A measure of inflation in goods bought and manufactured by British-based industry. 

PRODUCT ELASTICITY OF DEMAND (PED) 

The degree to which demand for products or services changes with the price. Essential goods, such as food, do not experience an increase in demand when the price changes, and are deemed “inelastic”, but non-essential goods do. 

PROFIT AND LOSS ACCOUNT 

A financial statement that shows any incomes or outgoings of a company over a certain period of time so as to show the net profit or loss for that period. 

QUANTITATIVE EASING 

A monetary policy used by central banks to stimulate the economy through additional money supply, whereby a central bank will purchase government bonds and other financial instruments such as mortgage backed securities. Incorrectly termed ‘printing money’. 

QUOTA 

A trade restriction set by a government on how much of a product can be imported and exported. 

RATE OF RETURN 

Represented as a percentage and is the annual income an investment makes back. 

REAL INTEREST RATE 

The rate of interest minus the current rate of inflation. 

REAL VALUES 

Real values show how relative particular prices are to prices in general. They are adjusted according to inflation. 

RECESSION 

A period of severe economic decline. Defined by a contraction of GDP for six months (two quarters) or longer. 

RETURN ON INVESTMENT 

The earning power of an asset or activity measured as a ratio of the net income of the activity to the operational cost. Return on investment (ROI) lets a company know whether an activity is profitable enough to continue. 

REVENUE 

Amounts of money received by (or owed to) a company for goods or services provided. 

SHARE INDEX 

Tracks the value of shares on the exchange to demonstrate their performance. 

SHARE OPTIONS 

A right to buy shares in a company in the future, at a favourable price, in addition to a regular salary if the person meets specific performance targets or predetermined criteria. 

SHAREHOLDER 

An owner of shares in a company. 

SME 

Small and medium-sized enterprises. A small business has fewer than 50 staff and a medium-sized business has fewer than 250 staff. Micro-businesses, with fewer than 10 staff, would also come under the term ‘SME’. 

SOCIAL ENTERPRISE 

Social mission driven businesses, with social and/or environmental aims, that use market-based strategies to achieve their goals. Social enterprises can be both non-profit and for-profit. 

STAKEHOLDERS 

Any individual or party that has an interest in or may be affected by a business and/or its activities. This can include anyone, from shareholders to residents of the local community. 

SUPPLY CHAIN 

The different elements making up the process involved in producing and distributing an item or items. 

SUSTAINABILITY 

The use of natural resources with a minimal impact on the environment; e.g. no depletion of resources. For example, a company that manufactured paper would be sustainable if it only made 100 percent recycled paper or planted a new tree for each one it cut down. 

TAKEOVER 

The buying out of one company by another. 

TRADE BALANCE 

Only taking visible trade into account (the import and export of physical goods) the trade balance shows the trade position of an economy. 

TRADEMARK 

A logo, brand name or phrase legally registered by one company. 

TRIPLE BOTTOM LINE 

People, planet, profit. The bottom line was originally considered as just profit. In recent years, with the growth in popularity of corporate social responsibility, businesses are increasingly measuring project success not only in monetary terms, but also by examining their social and environmental performance. 

TURNOVER 

The total sales of a business or company during a specified period. 

UNIT TRUST 

A unit trust invests money in the stock market on behalf of a group of private investors that have put all their money together to invest and be managed by a fund manager. 

UNQUOTED SHARES 

Some companies choose to not be listed on the stock market, or they may not meet the listing requirements. Therefore the shares are ‘unquoted’. 

VENTURE CAPITAL 

Capital invested into higher-risk projects, usually start-up businesses. 

VERTICAL MERGER 

A merger between companies that are in the same industry but are not at the same production stage. For example, if a car manufacturer buys a tyre company. They are part of the car manufacturing industry, but now the car maker can reduce the cost of tyres. 

VOLUME 

The number of shares traded on the London Stock Exchange during a given time. 

WITHOUT-PROFITS POLICY 

An insurance policy that does not share in the profits of the business that issued it. 

WORKING CAPITAL 

The capital a business uses in its day-to-day trading. It’s the difference between current assets and current liabilities. It provides an indication of liquidity and the business’es ability to meet its current obligations. 

WORK-LIFE BALANCE 

The balance in demands of both life at work and personal life. 

YIELD 

The income from an investment. Calculated by taking the annual dividend or interest payment, multiplying by 100 and dividing by the current market price. 

ZOMBIE FUNDS 

More formally called closed funds. The name given to a closed, with-profits fund that no longer accepts new business until the existing policies mature. 

STAYING INFORMED IS CRUCIAL 

Managing business finance is vital if you want your company to grow and expand. Want to learn more about it? Head to our Business Insight section to see articles and guides from leading experts and Workspace customers.

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